Thank you for enrolling in OWN IT Prepaid Metering through Midwest Energy & Communications (MEC). As part of your participation, we highly encourage you to enroll in our online account management tool, SmartHub. The tool is available on our website and via a mobile app and you can use it to check usage and balances as well as to make payments 24/7.

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Last Name
Street Address 1
Street Address 2

In order to participate, you must agree to all the terms and conditions below:


  • You must be able to make payment at one of our offices, over the phone, or online via SmartHub. You can pay by cash, check or credit card. Payments made via U.S.P.S. or MoneyGram will not be immediately applied to the account and are discouraged.
  • You can pay in person at one of our offices M-F, 8 a.m. – 5 p.m or 24/7 via phone (800.492.5989) or SmartHub. To sign up for SmartHub, please go to https://teammidwest.smarthub.coop. You will need your account number and an active email address.
  • A $3/month program fee will be charged. You will not receive a paper bill. 
  • We require a minimum of $25 to start. Due the following business day.
  • Existing members may convert to a prepaid metering account and may apply an existing deposit to all past due and current charges on the account. Any remaining account balance will be applied to the prepaid account. A minimum of 25% of each future payment will be applied to the outstanding debt until the balance is eliminated.
  • Your prepaid account is not eligible for payment arrangements, budget billing, bank draft or time-of-use programs. Energy assistance pledges and/or payments are applied to the account when pledge is received.
  • Your account balance will be calculated on a daily basis.
  • Maintaining a credit balance on the account at all times is your responsibility. If your balance drops below the amount owed on the account for the day, we will send notice of disconnection at 11 a.m. and will disconnect service at 3 p.m. if payment is not received. We encourage you to have a SmartHub account to review usage information and balances and to sign up for alternate notifications.
  • Your account will be disconnected any time it does not have a credit balance, including weekends. The following holidays are excluded: New Year’s Day, Good Friday, Easter, Memorial Day, July 4 th, Labor Day, Thanksgiving and the day after Thanksgiving, Christmas Eve and Christmas Day. If sufficient payment is acknowledged, the account will be reconnected between 5:01 a.m. and 11:59 p.m., seven (7) days a week.
  • Any returned payments will be charged to your account immediately. If this causes the credit balance to be depleted, your service will be disconnected. Any tampering activity will result in immediate disconnection and any related fees must be paid before service is reconnected.
  • If you terminate service, you will receive a check in the mail with the full refund of any remaining credit balance on the account. (Please allow four weeks for reimbursement after service has been terminated.)
  • You may elect to return to our regular monthly billing after a minimum of three (3) consecutive months on prepay and full payment of all past due billing. We may require full payment of the deposit as a condition of continued service. The deposit will be based on your credit risk score. Deposits will be calculated based on two times the 12-month average bill during the preceding 12 months of active service or a minimum fee of $280.00.
  • Participation is voluntary. Documentation provided herein supersedes any other service rules and regulations related to these accounts. All other regulations remain intact.
  • We reserve the right to modify this checklist at any time and without prior notification. 

*A deposit paid in full, may be required if you go off the OWN IT pre-paid meter program. Normal account rules will apply for deposit.

** A percentage of every payment will be applied to the agreement amount until it is paid in full.

PLEASE READ BELOW

A $.10 daily program fee ($3.00/month) will be charged to your account.

It is your responsibility to make sure we have your current contact information.  We will NOT leave disconnection notices at the property. We will send notice of disconnection at 11 a.m. and will disconnect service at 3 p.m. if payment is not received. We encourage you to have a SmartHub account to review usage information and balances and to sign up for account notifications.

If your service is disconnected for ten consecutive days, you will need to contact the office for reconnection. 

If you have a MEC security light, it will be disconnected after ten days of non-payment.

Payments may be made using the following methods:

  • In person with a check, cash or credit card at any of our Solutions Centers (Monday through Friday, 8 a.m. - 5 p.m.)
  • With a credit card via phone at 800.492.5989 (24 hours a day, seven days a week)
  • With a credit card via SmartHub on your computer or mobile device (24 hours a day, seven days a week)
  • MoneyGram locations with cash. Additional fees may apply and there may be a delay applied to your account. 

Download the Frequently Asked Questions here.

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